Pro Study - Activation and permissions (Mac OS)
Problem
After installing Pro Study on a Mac you are prompted to activate and set permissions for the application.
Applies to
- Pro Study (Mac)
Resolution
- Start Pro Study from your applications folder.
- If Pro Study prompts you to enter your serial number. Please use the code you have been given and click “OK” and this should unlock the app for use.
- If Pro Study is asking for permission to access your Mac click on “Open System Preferences” button.
- Then click the padlock on the bottom left hand of the preferences window and enter your login password for your Mac.
- Then you should see that you have “Accessibility” in the left hand list highlighted.
- Scroll down the right hand list until you find “Pro Study” and then click the checkbox to the left so it is checked.
- If you don’t see Pro Study in this list click the + symbol at the bottom of the list and then click “Applications” in the sidebar and then select “Pro Study” then click “Open”. You should then be able to check “Pro Study” now.
Related Articles
Pro Study - Toolbar is greyed out and not functioning
Problem After luanching Pro Study on a Mac the toolbar appears but is greyed out and not functioning. Applies to Pro Study Windows app Resolution The problem could be systrem permissions which need to be set. If notification for this permission is ...
Mac OS – Check if user can administer their Mac
Problem A customer is unable to install or modify settings in Mac OS and needs to check if they have the correct permission. Resolution Users can generally be set up as able to administer their Mac os be set up with limited access. If the Mac in ...
Pro Study - Online version replaces installed app (June 2022)
Problem A Pro Study user is enquiring about installing the latest app or wishes to know more about the online version. Applies to Pro Study Resolution The developers Pro Study have announced a major change to the way their software solution is ...
Mac OS – Repair disk permissions
Problem A customer is experiencing some problems with their Mac which may be the result of faulty disk permissions. Resolution Click Finder icon on the dock. Click Applications in the Finder side bar. Then open Utilities > Disk Utility. Then click ...
DBT (Mac) - Manually run DBT activation wizard in Mac OS Catalina
Problem When using DBT Mac version on Mac OS Catalina 10.15 you may find the activation wizard does not appear when it should. Applies to DBT (Mac) Resolution The information below will help will allow the user to run the activation wizard manually ...