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• Related Articles

• Pro Study - Online version replaces installed app (June 2022)

  Problem A Pro Study user is enquiring about installing the latest app or wishes to know more about the online version. Applies to Pro Study Resolution The developers Pro Study have announced a major change to the way their software solution is ...

• Pro Study - Obtaining log files for Pro Study application

  Problem A Pro Study user is having problems with the installable version of Pro Study application and wish to gather application log files to help with resolving the probblem. Applies to Pro Study app Resolution Note Development of the installable ...

• Pro Study activation and permissions on Mac

  Problem: After installing Pro Study on a Mac the software will require activation and some permissions to be granted. For this you will need your product serial number, internet connection and your normal sign in password to authorize permissions. ...

• Pro Study toolbar is greyed out and not functioning

  Problem: After luanching Pro Study on a Mac the toolbar appears but is greyed out and not functioning. Resolution: The problem could be systrem permissions which need to be set. If notification for this permission is missed then the lack of ...

• FS Support - Run FS Support tool to gather technical information

  Problem A customer needs to run the FS Support tool to provide technical diagnostic information regarding an installed Freedom Scientific software product JAWS/ZoomText/Fusion. Applies to JAWS ZoomText Fusion Detail From version 2021 onwards ...