Pro Study toolbar is greyed out and not functioning
Problem:
After luanching Pro Study on a Mac the toolbar appears but is greyed out and not functioning.
Resolution:
The problem could be systrem permissions which need to be set. If notification for this permission is missed then the lack of permissions may prevent the app running sufficiently.
- Open Apple menu and choose "System Preferences".
- Then in the main panel choose "Security" and then click the "Privacy" tab.
- Then click the padlock symbol and authorise yourself with the system.
- Then click "Accessibility" in the left hand list of permissions.
- Then on the right scroll and find "Pro Study" and check this option.
- If Pro Study is currently open close it and re-open it.
- The software should then post a dialogue to allow input of the license key.
- Enter the key above and that should activate the software for you.
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