Problem

Either Microsoft Office or an app communicating with it such as Dragon or ClaroRead is not interacting correctly or at all with the Office suite of applications.

Resolution

You can try repairing Microsoft office to fix the issue using the steps below.

Method 1 - using a mouse

1. Rick click Start button and choose “Apps and Features”.
2. Then scroll or search the list of apps for “Microsoft office”.
3. When you find the Office installation click it and then click “Modify”.
4. On the next screen click “Quick Repair” and then follow the instructions to complete the operation.

Note
If quick repair does not work you can repeat the instructions above and then choose “Online repair” instead to see if this will fix the installation.

Method 2 - using the keyboard

1. WINDOWS+X to open the shortcut menu and choose “apps and Features” or press Windows key and type the search “Apps and features”.
2. In “Apps and Features” press TAB to reach the apps search box and search for “Microsoft Office” or press TAB until you reach the apps list and scroll to “Microsoft Office” entry.
3. On the highlighted item press ENTER and then TAB to read the “Modify” button and press SPACEBAR.
4. Follow the instructions through and select either “Quick Repair” or “Online repair. If you are doing this for the first time try a “Quick Repair” first.
5. Complete the installation wizard and restart your computer.
6. Test Microsoft Office for he problem. If the problem still persists you may try steps 1 through 5 but choose “Online repair” to see if this helps.