Mac - Reset to defaults

Mac - Reset to defaults

Problem

If your Mac is not performing correctly it can be restored to factory settings. The operation will remove applications and any data created. You will need to back up any files you have created to an external drive or cloud backup medium before resetting.

Resolution

Depending on the version of Mac OS your machine is using you may need to restore in the following ways detailed below.


Mac OS Monterey 12.x and later:

  1. Click the Apple symbol on the top left corner of your screen and select “System preferences”.
  2. Then with the System Preferences window open click “System preferences” menu at the top and select “restore” in the menu.
  3. You will now be presented a new window allowing you to completely restore your Mac to defaults. If you have not backed up yet cancel the operation.



    • Related Articles

    • SmartReader - Reset to factory defaults

      Problem Smartreader is not operating as expected or customer wishes to return to defaults. Resolution This procedure will reset all user customised settings, saved images, pages and books are not lost when doing this reset. Press Save an Previous ...

    • TextHelp - Reset Read & Write settings (Mac OS)

      Problem Settings for Read & Write are corrupted or the user would like to revert to default settings for troubleshooting. Resolution Close the Read & Write app if it is currently writing. Then click the Apple symbol top left and choose System ...

    • Check MacBook CPU task status on Mac OS

      Information Below steps for checking task status on Mac OS Application • Use these steps for when a MacBook is particularly slow • Use these steps if the MacBook is becoming excessively warm or fan noise is high. Preparation • Plug in your MacBook if ...

    • Mac OS – Check if user can administer their Mac

      Problem A customer is unable to install or modify settings in Mac OS and needs to check if they have the correct permission. Resolution Users can generally be set up as able to administer their Mac os be set up with limited access. If the Mac in ...

    • Mac OS – Control update behaviour

      Problem A Mac user would like to be in control of how and when the Mac OS operating system is updated to preserve software compatibility. Resolution Under default settings Mac OS will push major updates and interim security updates. In some ...