SensePlayer – Compatibility with with a USB thumb drive

SensePlayer – Compatibility with with a USB thumb drive

Problem

A customer wishes to use their SensePlayer with a USB drive.


Applies to

  1. SensePlayer 


Resolution

  1. The SensePlayer has a USB C connection on the bottom, provided the USB drive has USB C connector it will work as normal, if it uses USB A then a USB adaptor will be be required,
  2. The SensePlayer will read USB thumb drives formatted in FAT32 and EXFAT but will not read any drives formatted as NTFS or any other formats.
  3. HIMS inform us that external SSDs and HDDs that require power may not work without the use of a  powered USB hub.