SensePlayer – Selecting a web radio station causes Web Radio to stop working

SensePlayer – Selecting a web radio station causes Web Radio to stop working

Problem

A condition may arise where a customer has selected a station in the Web Radio app that causes the Web Radio app to stop responding until the SensePlayer has been power cycled.


Resolution

Use either method below as appropriate to resolve the problem.  The second method described below requires that you have access to a desktop or laptop computer to attach the SensePlayer to.


Method 1 – delete WebRadioChannel.ini

Deleting the WebRadioChannel.ini file allows web radio catalogue to be rebuilt which should work around the problem. Method 2 may be used to remove entires that specifically cause the problem but requires either a connected Windows PC or BrailleSense to edit the file.

  1. From home screen press OK on File Manager or press numeric key 1 shortcut on SensePlayer.
  2. Use up/down keys to navigate to Flashdisk and press right arrow to open this drive.
  3. User up/down arrow keys to navigate to the Web Radio folder and open that.
  4. Use arrow keys up/down arrow key to focus on WebradioChannel.ini file.
  5. Then press Delete key (bottom right of cursor pad) on the SensePlayer to delete the currently highlighted file.

Method 2 – Edit the WebRadioChannel.ini file in a text editor

  1. Connect to the SensePlayer to a PC or BrailleSense if available.
  2. Then using explorer gain access to the SensePlayer file system.
  3. Locate the We Radio folder and open it.
  4. Then locate the file WebRadioChannel.ini file and open this.
  5. If the details for the web radio station are known delete the information for its feed and re-save the file.



    • Related Articles

    • SensePlayer ET - user guide

      Information Attached is a user guide for SensePlayer ET user guide.

    • SensePlayer - BBC web radio stations lost after update

      Problem A SensePlayer customer has lost functionality of their BBC Web Radio stations that do not play when selected. Applies to SensePlayer EZ/ET (Firmware 2.1) Resolution To fix problems please use either of the options listed below. Attention! ...

    • SensePlayer - Firmware 2.0 release notes

      About Below are the latest features/fixes for SensePlayer version 2.0 firmware. Affected products Sense Player ET Sense Player EZ Alert Firmware 2.0 is now superceded by version 2.1 for SensePlayer. 1. General a. Fixed the problem where output comes ...

    • SensePlayer - Firmware 2.2 release notes

      About Below are details of Firmware version 2.2 release changes. Please click Update SensePlayer firmware online for instructions on updating SensePlayer for version 2.2 firmware. Release Date: 05/09/2024 Documentation: SensePlayer ET user guide ...

    • SensePlayer – Media Player position in file lost after power cycle

      Problem When playing a file in the SensePlayer Media Player app the position within the media file is lost if the unit is fully shut down and then restarted. Coming back into Media player the position is reset to the beginning of the media file. ...