Silencing JAWS auto-complete sounds in Outlook compose window

Silencing JAWS auto-complete sounds in Outlook compose window

Problem:

When you enter a match for someone in the address book in the To or Cc fields in Outlook message composition window you will hear sounds to indicate that a match has been found for a contact in the address book that some users may find particularly distracting.

Resolution:

The current solution below must be caried out by creating an additional Outlook configuration in the user settings folder and adding a section that controls the sound playback.

  1. Press WINDOWS+R and copy/paste this code into the edit field and press ENTER:
    %AppData%
  2. Then navigation under this folder to the path:
    \Freedom Scientific\JAWS[year/version]\ENU\Settings\
  3. This should put you in the user settings folder; press shift+f10 or right click any free space in the Explorer window to open the context menu, then select “New” sub menu and then select “Text document”.
  4. Then rename the document to the name below and press ENTER:
    OUTLOOK.JCF
  5. In the blank open file copy the text below from this article into the text file:
[NonJCFOptions]
; sounds for when autocomplete list appears and disappears,
; for message header fields when entering contacts.
AutoCompleteListEnterSound=NoWave.wav
AutoCompleteListExitSound=NoWave.wav
  1. Then press control+S to save the file to complete the modification.

Note:
If the above fix does not appear to work it is advisable to check the Outlook.jcf file created in the user settings area, it must be of type JCF rather than TXT extension. If your system hides file extensions then the file may not have the JCF extension so the modification although present will not load. Replace the extension to allow the modification to function.

Restoring from the fix:
In the user settings filer just delete the Outlook.jcf file to remove the modification.

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