SmartVision 2/3 – No screen reader speech on phone

SmartVision 2/3 – No screen reader speech on phone

Problem

A customer with SmartVision 3 phone can hear no screen reader speech any longer but the phone plays power on chime and Google Voice button works.

 

Applies to
  1. Kapsys SmartVision 2/3

Resolution

Ensure that the phone has been fully charged and powered on, then try each solution below: 

  1. Press the volume up button on the right hand side to raise the volume so speech can be heard.
  2. Please attempt to re-enable Talkback speech by pressing the Volume Up and Volume Down buttons on the side summultaniously for at least 3 to re-enable Talkback speech should it be disabled.