SmartVision 2/3 – No screen reader speech on phone

SmartVision 2/3 – No screen reader speech on phone


Problem

A customer with SmartVision 3 phone can hear no screen reader speech any longer but the phone plays power on chime and Google Voice button works.

 

Applies to
  1. Kapsys SmartVision 2
  2. Kapsys SmartVision 3

Resolution

Ensure that the phone has been fully charged and powered on, then try each solution below: 

  1. Press the volume up button on the right hand side to raise the volume so speech can be heard.
  2. Press and hold Volume Up and Volume Down buttons on the side summultaniously for at least 3 to re-enable Talkback speech should it be disabled.

    • Related Articles

    • SmartVision 3 - Software update version 11218

      About From 04/03/2024 Kapsys posted a software update for SmartVision 3 phone. This update is recommended for all users. Release Version: 11218 Updating software Note: In order to updfate the WeWAlk must be charged to at least 30%. You must have an ...

    • SmartVision - Toggle Talkback speech on or off (SmartVision 2/3)

      Problem A SmartVision 2/3 customer wishes to momentarily disable the Talkback speech on their phone. Applies to SmartVision 2 SmartVision 3 Resolution The speech can be convenient toggled on of off to facilitate operation using standard touch ...

    • SmartVision 3 - Change screen reader voice

      Problem A SmartVision 3 owner wishes to change the voice of the screen reader. Applies to SmartVision 3 Resolution From the Home screen press MENU key. Then use UP/DOWN arrow keys to select Talkback Accessibility > Text to speech Settings > Preferred ...

    • SmartVision 3 - Screen reader speech louder

      Problem A SmartVision 3 owner finds the volume of screen reader speech insufficient for their needs. Applies to SmartVision 3 Resolution Using the instructions below one may be able to increase the volume somewhat if volume is insufficient. From the ...

    • SmartVision 3 - Phone does not boot into the Kapsys home screen

      Problem When the SmartVision 3 starts up it does not speak and the normal home screen is not display. The standard Android screen with the Google search box is shown instead, an example is shown below: Applies to SmartVision 3 Resolution The process ...