Smartvision - Phone resets

Smartvision - Phone resets

Problem

The SmartVision 2/3 phone is not behaving as expected and you wish to reset the unit.


Applies to

  1. SmartVision 2
  2. SmartVision 3

Resolution

The following are user resets that can be carried out.


Reset using codes

  1. Open the phone app and then choose Dial a number.
  2. Then enter one of the reset codes below as apropriate

*#111# - blind configuration reset
*#222# - magnification configuration reset
*#333# - factory reset (resets all settings, erases all user data)

  1. Then press call button or OK.
  2. The phone will then immediately restart and reset itself, this may take some time.
Reset typeCode
Accessibility rese for Blind configuration*#111#
Accessibility reset for Magnification configuration*#222#
Full reset: factory reset, all data erased*#333#

Factory reset using the menu

Assuming The SmartVision is operatinal enough to navigate menus you can use the following to conduct a factory reset.
  1. Press MENU and navigate to Settings > System > Reset > Delete all data (Factory Reset)
  2. Press ENTER.
  3. Press DOWN to navigate to Erase All Data button then press OK.
  4. A second screen will advise you to confirm  your choice again, press DOWN key to Erase All Data button then press OK.
  5. The phone will restart after being reset, this may take a little longer than normal, don’t panic.