Smartvision - Phone resets
Problem
The SmartVision 2/3 phone is not behaving as expected and you wish to reset the unit.
Applies to
- SmartVision 2
- SmartVision 3
Resolution
The following are user resets that can be carried out.
Reset using codes
- Open the phone app and then choose Dial a number.
- Then enter one of the reset codes below as apropriate
*#111# - blind configuration reset
*#222# - magnification configuration reset
*#333# - factory reset (resets all settings, erases all user data)
- Then press call button or OK.
- The phone will then immediately restart and reset itself, this may take some time.
| Reset type | Code |
|---|
| Accessibility rese for Blind configuration | *#111# |
| Accessibility reset for Magnification configuration | *#222# |
| Full reset: factory reset, all data erased | *#333# |
Assuming The SmartVision is operatinal enough to navigate menus you can use the following to conduct a factory reset.
- Press MENU and navigate to Settings > System > Reset > Delete all data (Factory Reset)
- Press ENTER.
- Press DOWN to navigate to Erase All Data button then press OK.
- A second screen will advise you to confirm your choice again, press DOWN key to Erase All Data button then press OK.
- The phone will restart after being reset, this may take a little longer than normal, don’t panic.
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