TextHelp - Reset Read & Write settings (Mac OS)

TextHelp - Reset Read & Write settings (Mac OS)

Problem

Settings for Read & Write are corrupted or the user would like to revert to default settings for troubleshooting.

Resolution

  1. Close the Read & Write app if it is currently writing.
  2. Then click the Apple symbol top left and choose System Settings or System Preferences.
  3. In the System Settings window scroll down and click Read & Write at the bottom, Please see sreenshot below.



  4. Click the padlock symbol and enter your sign in password to continue.
  5. Then click Reset User Settings To Default Values.
  6. Then re-launch Read and Write, then test to see if the problem is resolved.



    • Related Articles

    • Texthelp - Setting Accessibility permission for Read and Write (Mac OS)

      Problem Texthelp Read & Write software is not working correctly, it is possible that accessibility permissions setting are not correctly set. Detail During initial installation Read & Write prompts to add Accessibility permissions that it needs to ...

    • Texthelp - Read & Write system requirements

      Problem A customer needs to know whether their computer meets the technical system requirements to run TextHelp Read & Write. Resolution Read & Write is supported on two major desktop platforms Windows and Mac OS below are details where you can find ...

    • Change the reading voice in Read&Write (Mac OS)

      Information Read&Write is supplied with a number of voices you can use for reading back text. This assumes you have already installed the desired voices but need to select them. Steps Open Read&Write and click the icon in the menu bar, then select ...

    • Read&Write – Install and activate software for Mac OS

      Problem A user needs to install their copy of Read & Write onto a Mac. Resolution Please follow the instructions below to install Read & Write on a Mac. Step 1 – Downloading Please have your Read & Write license serial number to hand. Click the link ...

    • Texthelp – Read & Write is signed in but features do not work or there is an expiry on license

      Problem A DSA user of Read & Write discovers their toolbar is not populated or an installation of Global autocorrect is not working. Applies to Read & Write (Mac) Resolution This problem may be the result of being signed in under the wrong account. ...