JAWS - Thunderbird email client operation unfamiliar

JAWS - Thunderbird email client operation unfamiliar

Problem

A JAWS user who wishes to make use of the Mozilla Thunderbird email client may find the operation unfamiliar when compared to the Microsoft email clients.


Applies to

  1. JAWS and Mozilla Thunderbird

Resolution

Adjusting some of the default settings in Thunderbird can help the user feel more at home with the application.  The main adjustment is to make the window behaviour operate more like Outlook.  Please make the adjustments below:

Method 1 - Using a mouse

  1. In Thunderbird open Tools > Preferences
  2. Then in the search box enter “Window” without the quotes.
  3. Then change the setting for “Open messages in” to the “A new window” setting.

Method 2 - Using the keyboard

  1. In Thunderbird press ALT+T and press up arrow to Preference then press ENTER.
  2. Press TAB to reach the search box, then search “Window” without the quotes.
  3. Then use arrow keys or TAB to get to “open Messages in” setting.
  4. When on the radio button use arrow to select “A new Window” option.
  5. Press CONTROL+W when finished adjusting settings.