Unable to download some previous versions of JAWS software

Unable to download some previous versions of JAWS software

Problem

Freedom Scientific provides a download page for previous versions of JAWS going back to version 10.0 but when attempting download with Microsoft Edge, Chrome or Firefox, then download does not appear to start.

Resolution

Recent versions of Microsoft Edge, Google Chrome and Mozilla Firefox have withdrawn File Transfer Protocol support. This affects downloads of JAWS 10.0 through 17.0 that were originally offered under FTP. To fix the problem you must select HTTP download support berfore clicking the download link.

  1. Visit: https://support.freedomscientific.com/Downloads/JAWS/PreviousVersions
  2. Select the drop down for the JAWS version you require.
  3. Then select the drop down to the right of the text : "If your corporate firewall prevents you from downloading files using FTP (File Transfer Protocol), choose the HTTP protocol instead."
  4. Then select Hypertext Transfer Protocol instead of File Transfer Protocol.
  5. Then activate the relevant link for the download you require.

    • Related Articles

    • JAWS - Problems downloading version 17.0 or earlier

      Problem A JAWS customer wishes to download JAWS 17.0 or earlier but find they are unable to download the installer. Detail Modern browsers such as Google Chrome, Edge and Firefox no longer support the FTP protocol for downloading files. When clicking ...

    • FS Auth - Sentinel Software download links and info

      Problem An IT admin at an organisation who have purchased a Network License product and requires downloads and technical documentation to assist them with deploying the license on their network. Applies to JAWS (Network License) ZoomText (Network ...

    • Freedom Scientific BLV software product download pages

      Information The purpose of this document is to provide the main page links for Freedom Scientific products users can access. These links do not change much from version to version although the versions host on the all the pages will changes as new ...

    • Freedom Scientific software update policy

      About This document describe how Freedom Scientific software updates, which are free and which are chargeable. Types of updates There are two main types of updates, see below. Major update Availability: Major updates are generally posted ...

    • Global Autocorrect – Unable to update installed software

      Problem A customer has Global AutoCorrect installed, when they try to update the software the software posts a message to try again later, software is not updated from the version installed on the computer. Update 12/04/2024: Certificate issue update ...