FS Auth - Unable to generate locking code
Problem
A Freedom Scientific Network license customer encounters an error stating that the Locking Code cannot be generated when attempting to activate their license on a Sentinel Server.
Resolution
Before applying the resolution please check the license type is network multi-user. Go to http://www.FSActivate.com and choose the option to Verify the number of activation keys available. In the read out check under the Type column for Network.
Use the steps below where the error is being encountered whilst trying to activate a Sentinel server.
- Download the EchoID tool with the following link:
http://fileshare.vfo.digital/echoid.zip - Unzip the tool on the server and run it. Verify the locking code that comes up has 5 characters after the dash.
- If it does not, you’ll need to open the EchoID.dat file and modify the bottom line to a different value. See the comments in the dat file.
- Go to the http://www.FSActivate.com web site and choose the link to Retrieve an Activation License code.
- Generate a license string using the locking code that was created by the EchoID utility, and your Authorization Code.
- Run the Server Administration tool that was installed with the network tools, namely WLM Admin.
- Open your Subnet Server, and Right click the Server name.
- In the popup menu, choose “Add Feature, then choose “From String”.
- You will then be presented with 2 new menu options, “to server” or “to server and its file.” Choose the option, “to server and its file.”
- Paste the Code you generated in to the license code field.
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