FS Auth - Unable to generate locking code

FS Auth - Unable to generate locking code

Problem

A Freedom Scientific Network license older encounters an error stating that the Locking Code cannot be generated when attempting to activate their license on a Sentinel Server.



Applies to

  1. JAWS/ZoomText/Fusion

Resolution

The information below is only appliccable for network license where a Sentinel License Seerver is in use.  You can check the license by visiting http://www.FSActivate.com then choose Verify the number of activation keys available.  Then enter the license serial number to get a readout of the license, under the Type column look for Network.  

Use the steps below where the error is being encountered whilst trying to activate a Sentinel server.

  1. Download the EchoID tool with the following link:
    http://fileshare.vfo.digital/echoid.zip
  2. Unzip the tool on the server and run it.
  3. Verify the locking code that comes up has 5 characters after the dash sign, if it does not, open the EchoID.dat file and modify the bottom line to a different value referring to comments within the file.
  4. Go to the http://www.FSActivate.com web site and choose the link to Retrieve an Activation License code.
  5. Generate a license string using the locking code that was created by the EchoID utility, and use your Authorization Code.
  6. Run the Server Administration tool that was installed with the network tools, namely WLM Admin.
  7. Open your Subnet Server, and Right click the Server name.
  8. In the popup menu, choose Add Feature, then choose From String.
  9. You will then be presented with 2 new menu options, choose To server and its file.
  10. Then paste the Activation License Code you generated in to the license code field.

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