BrailleSense 6 - Offline firmware update procedure

BrailleSense 6 - Offline firmware update procedure

Problem

A customer wishes to update their BrailleSense 6 but is unable to use the online update facility.



Firmware
Current firmware 2.1

Applies to

  1. HIMS BrailleSense 6 (H632B)
  2. HIMS BrailleSense 6 Mini (H620B)

Detail

In some cases customers may not be able to use the automatic update facility due to security restrictions on their connection.  A workaround is to download firmware to USB or SD media instead and update offline.

Resolution

The instructions below will provide the procedure to update BrailleSense firmware.

Required items

  • BrailleSense 6
  • USB or SD card media
  • A computer capable to download and unpack firmware to the USB or SD card media

Downloading Firmware

Below are update files for BrailleSense 6 and BrailleSense 6 Mini devices, please be sure to choose the one that matches the device to be updated.  If in doubt check the beginning of the serial number on the bottom of the unit.  

Warning!
  1. Please be sure to use the correct update for the BrailleSense 6 model that needs to be updated.
  2. Please do not use the firmware to update any older HIMS devices.

  1. BrailleSense 6 (H632B)
  2. BrailleSense 6 Mini (H620B

After downloading the link copy the file to the root of the USB or SD card media before attempting the update process below.

Note
The firmware download is a binary file with extension .bin However, some versions of Windows may rename it as a .zip file. Do not attempt to extract contents from the file, instead rename the extension back to .bin. Then copy the file to the root of an external storage device such as an SD card or USB thumb drive.

  1. Connect the SD card or USB drive to the BrailleSense, and be sure the BrailleSense is connected to AC power.
  2. Press F1 to open Start menu then select Utilities and press ENTER.
  3. Then press space-1 or space-4 to select "Upgrade BrailleSense Firmware" and press ENTER.
  4. Then "Upgrade: Online" is displayed. Press "Space-4" to go to the "Upgrade: Offline" option and  Press "Enter".
  5. The BrailleSense starts the upgrade process. Please remember you must not touch the BrailleSense until the upgrade is complete. When the upgrade is complete, you are returned to the "program" menu, and "File manager" is displayed.
  6. When the upgrade is complete, check the software version by pressing "Space-V" while in the "program" menu.

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