Hable One - Update firmware

Hable One - Update firmware

Problem

A customer would like to update the firmware of their Hable One device.


Resolution

Please review the information below to update Hable One.


Downloads

Updating firmware requires the Hable One mobile app available for Apple IOS and Android mobile platforms.

  1. Apple IOS mobile app
  2. Android Mobile app


Warning!
Hable One must have the December 2022 app installed before you can update via the mobile app.

Update procedure


1. Download the Hable app from the play store. You can use this link to open the app on your iPhone or iPad. Link: https://apps.apple.com/nl/app/hable/id1626484835

2. To search for the Hable app on the app store. Go to app store > Search, and then search for Hable. The Hable app might be third or forth from the top.

3. Click on the Download button or Get button to install the app. Open the app. You will get the following alerts as soon as you open your app:

Alert 1: “Hable” Would like to use bluetooth. Be sure to press “OK” .

Alert 2: “Hable” would like to send your notifications. It is not mandatory to allow this.

Alert 3: “Hable” would like to use bluetooth for new connections. Be sure to press “OK”.

4. Make sure your Hable One is already connected to your iPhone or iPad via bluetooth.

5. To install the update, open the Hable app and scroll down to the latest version (January 2023)> then click on the ‘Install now’ button. 

Attention: Please do not switch off the Hable One or Hable app during the updating process.

6. The process takes 60 seconds. When the Hable vibrates, the updating process is complete.

To note: the app itself will not display a message if the update was successful. If you don’t encounter an error, then there’s nothing to worry about, you have the latest update installed to your Hable One!

    • Related Articles

    • Hable One - Download updates from Hable

      Problem A customer would like to update firmware on their Hable one unit. Resolution Updates for Hable One are available on the page: https://www.iamhable.com/support/device-update Available updates July 2023 (IOS and Android) December 2022 - for ...

    • U2 firmware update (Internet)

      Problem You have an internet connection and you wish to update your software for the very latest fixes and features. Resolution Please ensure your U2 is connected to internet before attempting the steps below. This can be either via your Wi-Fi or ...

    • BrailleSense 6 - Offline firmware update procedure

      Problem A customer wishes to update their BrailleSense 6 but is unable to use the online update facility. Firmware Current firmware 2.1 Applies to HIMS BrailleSense 6 (H632B) HIMS BrailleSense 6 Mini (H620B) Detail In some cases customers may not be ...

    • Update Polaris firmware offline

      Information Below are steps to update Polaris offline. These steps can be used for both Polaris and Polaris Mini notetakers. Note You must have an SD card or USB drive on which the binary update file has been placed before upgrading. Offline upgrade ...

    • Update Polaris firmware online

      Information Below is the procedure for updating Polaris online. Note 1 You cannot cancel the update once it has started. You must not reset the unit during an upgrade. You must keep the unit connected to AC power throughout the upgrade process. We ...