U2 - Update firmware offline (final release v 9.0)

U2 - Update firmware offline (final release v 9.0)

Problem

A customer needs to update U2 device using offline process.

Note
  1. This product is now EOL active development has ceased, firmware version 9.0 was the final software release.
  2. Please see BrailleSense 6 product information for details the current model 

Resolution

Below are instructions for update U2 firmware. Two options exist:

  • You will need access to a Windows computer on which to download the U2 firmware.
  • You will need a USB memory stick or SD card.

Update offline using a USB stick or memory card

Please use the link:  Download U2 firmware UK version 9.0


  1. Download the upgrade files from the HIMS website. Extract the zip file and copy the 2 files contained in it to the root of an external storage device such as an SD card or USB thumb drive.
  2. Connect the SD card or USB drive to the U2, and be sure the U2 is connected to AC power. Then, press "Enter" on "Upgrade U2 Firmware" from the "Utilities" menu.
  3. "Upgrade: Online" is displayed. Press "Space-4" to go to the "Upgrade: Offline" option. Press "Enter".
  4. If you are already running the latest version of the software, you are asked to continue with the upgrade. If you press "Enter" on "No", the upgrade is cancelled. Press "Space" to toggle between "Yes" and "No".
  5. If you press "Enter" on "Yes", the U2 warns you that all settings will be set to factory defaults, and again, asks if you would like to continue. Press "Enter" on "Yes".
  6. The U2 starts the upgrade process. Please remember you must not touch the U2 until the upgrade is complete. When the upgrade is complete, you are returned to the "program" menu, and "File manager" is displayed.
  7. When the upgrade is complete, check the software version by pressing "Space-V" while in the "program" menu.

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