Update U2 firmware (Internet and offline methods)

Update U2 firmware (Internet and offline methods)

Information:

Below are instructions for update U2 firmware. Two options exist:

  • Using internet - wireless connection required.
  • Offline - using a memory stick or SD card, you will also need to be able to download firmware on another computer to complete offline firmware update.

Update automatically using the Internet

  1. Make sure you are connected to the Internet and plugged into AC power. Press "Enter" on "Upgrade U2 Firmware" in the "Utilities" menu.
  2. Press "Enter" on "Upgrade: Online". The U2 connects to the HIMS server, and your current software version is compared to the HIMS server version. You are prompted to continue with the upgrade.
  3. The U2 begins downloading the upgrade files. If the upgrade fails, you may receive the message, "Internet connection is not available. To try the upgrade again, press "Space-Z" to cancel, and activate "Upgrade U2 Firmware" again. If the connection is successful, the upgrade files are downloaded.
  4. After downloading the upgrade files, U2 automatically starts the upgrade process. Please remember you must not touch the U2 until the upgrade is complete as pressing keys, resetting, or unplugging the unit can interrupt the upgrade process, thus resulting in an incomplete installation. When the upgrade is complete, you are returned to the "program" menu, and the unit announces, "File manager".
  5. After the upgrade is complete, check the software version by pressing "Space-V" while in the "program" menu.

Update offline using a USB stick or memory card

U2 firmware UK version 9.0:
http://hims-product.s3.amazonaws.com/BrailleSense/Braille_Sense_U2_UK_V900_191217.zip

  1. Download the upgrade files from the HIMS website. Extract the zip file and copy the 2 files contained in it to the root of an external storage device such as an SD card or USB thumb drive.
  2. Connect the SD card or USB drive to the U2, and be sure the U2 is connected to AC power. Then, press "Enter" on "Upgrade U2 Firmware" from the "Utilities" menu.
  3. "Upgrade: Online" is displayed. Press "Space-4" to go to the "Upgrade: Offline" option. Press "Enter".
  4. If you are already running the latest version of the software, you are asked to continue with the upgrade. If you press "Enter" on "No", the upgrade is cancelled. Press "Space" to toggle between "Yes" and "No".
  5. If you press "Enter" on "Yes", the U2 warns you that all settings will be set to factory defaults, and again, asks if you would like to continue. Press "Enter" on "Yes".
  6. The U2 starts the upgrade process. Please remember you must not touch the U2 until the upgrade is complete. When the upgrade is complete, you are returned to the "program" menu, and "File manager" is displayed.
  7. When the upgrade is complete, check the software version by pressing "Space-V" while in the "program" menu.
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