Viewplus – SpotDot status LEDs

Viewplus – SpotDot status LEDs

Problem

You wish to know what the meaning of the status LEDs on the SpodDot front panel.

Resolution

  1. Green light (power symbol) – This light is on when the embossing printer is powered and ready to receive data. It is blinking if the embossing printer is busy receiving data or servicing the ink cartridges.
  2. Red light (warning symbol) – This light is blinking when an error occurs during printing. The specific errors are: out of paper, paper jam, embosser head position error, or if the print job data is corrupted. To clear the error status warning light, press the cancel button.
  3. Orange light (ink cartridge symbol) – This light is blinking if the embossing printer has no ink cartridges installed, or if the housing lid is open.
  4. Light cycle through all three lights – During start up the embossing printer automatically checks the three lights by cycling through them once. If an unidentified error occurs during operation, the embossing printer indicates this by cycling through the three lights continuously.  If this happens, please contact ViewPlus support.
  5. Sequence 2x orange light, 1x red light – If this blinking sequence occurs, the embossing printer is detecting a non volatile ram error. If this happens, please contact ViewPlus support.

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