ZoomText - Running ZoomText causes black screen in Care Management System software

ZoomText - Running ZoomText causes black screen in Care Management System software

Problem

When using Care Management System with ZoomText the window interface is blacked out.


Resolution

  1. Open Windows Explorer and navigate to the folllowing folder path for "AHOIUtil.exe", refer to the section below for location by version eg.
    "C:\Program Files\Freedom Scientific\ZoomText\2021"
  2. Then run the application "ahoiUtil.exe".
  3. A list of AHOI modules will open, highlight the AccEvent module for removal and click "Remove Module" and then have the user restart ZoomText and test their problem scenario.
  4. Then highlight the module and choose Remove Module and then close the application.
  5. If Zoomtext is running close and restart it to complete the operation.

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