ZoomText - Freezing in third-party applications

ZoomText - Freezing in third-party applications

Problem

When running thid party applications with ZoomText running the third party application may freeze or crash.  An example of such a third-party application might be a CRM package such as Sage.


Detail

ZoomText runs some memory patches on applications to enable certain features such as xFont. These patches can be disabled per-application where they are causing faults.


Resolution

  1. Open the following folder (replace the correct version number):
    C:\ProgramData\Freedom Scientific\ZoomText\2022\
  2. Make a copy of the ZoomTextConfig.xml file for a backup.
  3. Open ZoomTextConfig.xml in an editor such as Notepad and look for the line which contains:
<Property name="NoPatch" value="dwm,webcam,gaaihodoc,momwin,TestTrack%32Client,lync,lynchtmlconv,notes2,nlnotes,ntaskldr,unity"
  1. Add your application's EXE file name to this comma-separated line. Skype.exe is given below as an example.
<Property name="NoPatch" value="Skype,dwm,webcam,gaaihodoc,momwin,TestTrack%32Client,lync,lynchtmlconv,notes2,nlnotes,ntaskldr,unity"

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