ZoomText/Fusion logon support continues to run when registry key has been set

ZoomText/Fusion logon support continues to run when registry key has been set

Problem

You are disabling the ZoomText/Fusion logon support by setting the relevant registry key but the logon support continues to run.

Application
You do not wish to have logon support enabled on a remote server to avoid interfering with use by non ZoomText/Fusion users.

Resolution

  1. Navigate to the following location:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Accessibility\ATs\AiSquared_ZoomTextUAC_v16
Tip

You may have to adjust the version eg. v16 to a later version.

  1. Then navigate to “StartParams” on the right should have the value "logonDisabled" without the quotes.
  2. If the logon support continues to run you can cripple it by making an adjustment in "StartExe" by deleing the path to the Zoomtedxt UAC component being loaded. This should prevent logon support working permanently.

    • Related Articles

    • ZoomText – Auto start up (Windows registry)

      Problem An IT Technician needs to check what changes are made by ZoomText in the registry to automatically start during Windows start up. Applies to ZoomText Resolution Please find below information supplied by Freedom Scientific for ZoomText ...

    • ZoomText/Fusion – Configure auto start up

      Problem A user or technician encounters a ZoomText installation that fails to start when Windows starts. Applies to ZoomText Fusion Resolution ZoomText/Fusion can be set to automatically start up for a user when the computer is started. Using the ...

    • FS Support - Using tools to gather diagnostic logs (JAWS/ZoomText/Fusion)

      Problem A customer may be having problems with their Freedom Scientific BLV product JAWS/ZoomText/Fusion and may wish to produce logs from the system to provide Sight & Sound Technical Support diagnostic information about the problem. Applies to: ...

    • JAWS - Set up auto startup (registry items)

      Problem An IT Technician in a large organisation may need to manually add registry entries to allow JAWS to startup automatically for an end user. Resolution Notation for JAWS versions Throughout this document, [version] is used. From JAWS 2018 ...

    • ZoomText/Fusion - Utility/support commands

      Problem You may wish to know what useful utility commands are available for supporting ZoomText/Fusion. Applies to ZoomText Resolution Below are some useful commands for different troubleshooting scenarios connected with ZoomText or Fusion. Fuction ...