Zoomtext/Fusion - Manual activation

Zoomtext/Fusion - Manual activation

Problem

A customer running ZoomText/Fusion is unable to activate their software using the automatic internet method.  As an alternative they can use a manual activation method to bypass any problems with internet security software on the computer. 


Affected products

  • ZoomText
  • Fusion

Resolution

  1. Start ZoomText/Fusion normally if not already running so that it can prompt for activation.
  2. Then click "Start Activation" then click "Manual activation" radio button.
  3. On the next screen take down the "locking code" number and fill out the authorisation number with the 20 digit code for you license.
  4. Click the link below to visit the activation website: https://fsactivate.freedomscientific.com/Activation/RetrieveActivationLicenseCode
  5. Enter the 20 digit ILM authorization number and locking code into the edit fields and click "Submit" button.
  6. The next page will display your your license code, you can click the "Copy code" button or highlight and copy the license code up to and including the # sign.
  7. Return to the ZoomText/Fusion activation wizard and paste in the "activation license code" edit area within the ZoomText/Fusion activation window.
  8. Now click "Next" and you will be notified if activation has been successful.

You can check under in the main program Window by clicking the menu ZoomText > About ZoomText/Fusion and you should find your product serial number displayed. If you see 801 for serial number this means activation has been unsuccessful and to contact Sight and Sound support on support@sightandsound.co.uk or 01604 798 000.


    • Related Articles

    • Zoomtext/Fusion - Automatic activation using the internet

      Problem Before a ZoomText or Fusion software can run as a full license and not be limited by either demo license or 40 minute operation the software must go through an authorization process known as Software Activation. A new ZoomText/Fusion customer ...

    • ZoomText/Fusion – Manually launching the activation wizard

      Problem In some cases the ZoomText/Fusion activation process may not launch on its own, leaving users without a properly functioning product. A customer who has purchased an upgrade or SMA for their license may need to manually initiate the ...

    • Openbook manual license activation

      Problem This document describes the process to manually activate Openbook ILM license for secure firewalled environments. Resolution: On the Windows desktop right click the "Openbook" desktop shortcut icon and run as Administrator. In Openbook press ...

    • JAWS - manual activation procedure

      Problem This document applies to one of two scenarios below: You are attempting installation of JAWS in a secure IT environment where there are controls and restrictions on the internet connection A JAWS customer is attempting activation which ...

    • Activating a Freedom Scientific product on computer with no Internet access

      Problem You need to activate a Freedom Scientific BLV product on a computer that has no Internet access itself. Affected products JAWS ZoomText Fusion Resolution You will need the following to complete activation • The 20 digit ILM authorisation ...