Zoomtext - Magnification hotkeys do not work unless ZoomText window is in focus

Zoomtext - Magnification hotkeys do not work unless ZoomText window is in focus

Problem

Zoomtext magnification hotkeys capslock+up/down arrow do not work unless the Zoomtext program window is in focus.

Resolution

This problem may be caused by anti-virus software. It has been observed to occurr with Kaspersky AV software. To fix the issue please add the following exclusions to the Threats and Exclusions in the Kaspersky interface.

c:\Program files (x86)\Freedom Scientific
c:\Program files\Freedom Scientific
c:\ProgramData\Freedom Scientific

    • Related Articles

    • ZoomText - Changing ZoomText/Fusion magnification modes

      Problem A ZoomText customer wishes to change the default full screen magnifier setting. Detail ZoomText supports a number of different screen magnification modes. For some users another mode may suit better depending on need. Resolution Open ...

    • ZoomText - Hotkey shortcuts

      Problem A ZoomText customer wishes to view ZoomText hotkey shortcuts. Resolution With familiarity using keyboard shortcuts can make users more product and work faster than they could navigating with a mouse. Magnification Commands The following ...

    • ZoomText - Use ZoomText legacy mag engine to fix video issues

      Problem Some video cards will cause ZoomText not to function as expected or even provide magnification support at all. Affected Products • ZoomText Mag/Reader • ZoomText Fusion Detail Fault/Symptoms: Screen break up or colours distorted Start menu ...

    • Zoomtext - Change default magnification level

      Problem A ZoomText customer would like to change the default 2x magnification level to suit their needs. Resolution Click the ZoomText taskbar button or press control+caps+U to open the ZoomText window. Click Magnifier toolbar tab and then click the ...

    • JAWS - General keystroke hotkeys

      Problem A customer wishes to familiarise themselves the general hotkeys that work with most Windows applications including web browsers. Applies to JAWS Resolution Please find below the list og general JAWS hotkey shortcuts that work for most apps. ...