ZoomText/Fusion – No visible Magnification

ZoomText/Fusion – No visible Magnification

Problem

A ZoomText or Fusion user encounters a problem where after launch no magnification is visible.

Applies to

  1. ZoomText/Fusion

Resolution

  1. Unless a ZoomText/Fusion user specifically desires no magnification in its default state the product should normally launch and provide magnification.  
  2. If the product does not provide magnification upon launching one may try the methods below to re-establish magnification.

Using the mouse

  1. Click the ZoomText or fusion tab on the windows taskbar.
  2. Then click ZoomText/Fusion menu (on the left) then select Enable ZoomText/Fusion in the menu.
  3. Then click the plus button within the magnification to 1.2x or higher to confirm magnification is indeed active.

Use hotkeys

  1. Use hotkey CONTROL+CAPSLOCK+ENTER:  This hotkey will toggle on or off magnification.  The intended result is that magnification is restored or is whown to be enabled (white background to main program window).
  2. Press CAPSLOCK+UP ARROW to increasing magnification to 1.2x or higher to confirm magnification is being provided.

If magnification cannot be restored  using with of the above steps then there may be a technical problem with the software.

Example views of ZoomText/Fusion window

Below show ZoomText/Fusion when enabled and disabled.  In the second example the window shows a grey background where the window should show a white background to signify magnification is enabled.

Example 1 - ZoomText/Fusion enabled:



Example 2 - ZoomText/Fusion disabled:



Notes
Note
  1. If magnification is set to 1x power no magnification will be display regardless of which state ZoomText/Fusion is operating but the window colour should show as per above.
  2. On systems where hi-contrast display has been enabled in Windows it may not be easily possible to make a determination on window colour alone.