ZoomText/Fusion – No visible Magnification
Problem
A ZoomText or Fusion user encounters a problem where after launch no magnification is visible.
Applies to
- ZoomText/Fusion
Resolution
- Unless a ZoomText/Fusion user specifically desires no magnification in its default state the product should normally launch and provide magnification.
- If the product does not provide magnification upon launching one may try the methods below to re-establish magnification.
Using the mouse
- Cliuck the ZoomText or Fusion taskbar button to open the main window.
- Then click ZoomText/Fusion menu (on the left) then select Enable ZoomText/Fusion in the menu.
- Then click the plus button within the magnification to 1.2x or higher to confirm magnification is indeed active.
Use hotkeys
- Use hotkey CONTROL+CAPSLOCK+ENTER: This hotkey will toggle on or off magnification. The intended result is that magnification is restored or is whown to be enabled (white background to main program window).
- Press CAPSLOCK+UP ARROW to increasing magnification to 1.2x or higher to confirm magnification is being provided.
If magnification cannot be restored using with of the above steps then there may be a technical problem with the software.
Example views of ZoomText/Fusion window
Below show ZoomText/Fusion when enabled and disabled. In the second example the window shows a grey background where the window should show a white background to signify magnification is enabled.
Example 1 - ZoomText/Fusion enabled:
Example 2 - ZoomText/Fusion disabled:

Note
- If magnification is set to 1x power no magnification will be display regardless of which state ZoomText/Fusion is operating but the window colour should show as per above.
- On systems where hi-contrast display has been enabled in Windows it may not be easily possible to make a determination on window colour alone.
Related Articles
FS Install – Restore ZoomText/Fusion default settings
Problem The ZoomText/Fusion Settings have become corrupted causing software malfunction or operational difficulty. Applies to ZoomText/Fusion Resolution If the settings have become corrupted or causing ZoomText/Fusion to malfunction you can reset ...
ZoomText/Fusion – Enable the new xFont smoothing in version 2024
Problem A ZoomText/Fusion 2024 customer experiences poor font smoothing in Microsoft Office applications. Resolution From version 2024.2312 ZoomText/Fusion has newly refactored magnification engine that supports better font smoothing, to enable this ...
ZoomText/Fusion - DirectX 11 support and Magnification Engine 2026
Problem A customer with ZoomText/Fusion 2025.2506 or later is having problems with magnification performance. Applies to ZoomText/Fusion Resolution Freedom Scientific are trialling their new Magtnification Engine 2026 in ZoomText/Fusion 2025 builds. ...
Freedom Scientific – Remote Access (JAWS/Fusion)
About Freedom Scientific offer the a Remote Access feature on their JAWS and Fusion license products. This add-on license option provides the capability to access and control a another computer from their own workstation over common remote access ...
Freedom Scientific – Manual Uninstall of JAWS/ZoomText/Fusion product
Problem You need to uninstall a Freedom Scientific product JAWS/ZoomText/Fusion in connection with a technical support problem. Applies to JAWS/ZooomText/Fusion Resolution Please complete the steps below to completely remove a Freedom Scientific ...