Problem

A ZoomText user encounters a problem where the software appears to fail to start automatically at login or afterwards.

Applies to

1. ZoomText
   

Resolution

ZoomText can be made to start automatically during sign in and after sign in using two separate settings. Choose the method that best suits the scenario.

Note

IT technicians in secure environments are advised that the steps below will require elevation  to administrator privileges to complete successfully.

Using the mouse

1. With ZoomText running click on the ZoomText taskbar button to open the main window.
2. Then click on the ZoomText menu on the left of the main window.
3. Then select Preferences > Program Preferences.
4. In the new window check the item “Start ZoomText at the logon prompt” if magnification is required during Windows sign in.
5. Then click the checkbox “Start ZoomText after logon” to have ZoomText run automatically after signing into Windows.
6. Then click the OK button to save the settings.
7. Then click the ZoomText menu and select Configurations > Save As Default.
8. Click Yes on the confirmation prompt to overwrite the Zoomtext Settings file.

Using the keyboard

1. With ZoomText running press CONTROL+CAPSLOCK+U to open the main window.
2. Press ALT+Z to open the ZoomText menu.
3. Then arrow down to “Preferences” and press ENTER, press ENTER again on Program preferences.
4. In the new window press SPACEBAR to activate the option “Start ZoomText at the logon prompt.
5. Press TAB to reach the option “Start ZoomText after logon” then press SPACEBAR to enable this option.
6. Press TAB to reach OK button and press SPACEBAR on it.
7. Then press ALT+Z to open ZoomText menu and down arrow to “Configurations” and press ENTER.
8. Then use arrow keys to locate “Save as default file” and press ENTER.
9. At the confirmation prompt TAB to the Yes button and press SPACEBAR on it to confirm overwrite of the default configuration fie.