ZoomText – Suppress auto-update prompt

ZoomText – Suppress auto-update prompt


Problem

ZoomText is installed on a system with limited user login and when prompted to update software the user is unable to complete that task due to limited user login.


Applies to

  1. ZoomText
  2. Fusion

 

Detail

In situations where organisations use workstations with limited user accounts the IT staff may wish to suppress the auto-update prompt to avoid user support calls arising from the update prompt.

Resolution

The auto-update prompt flag is held in a configuration file for an auto-update flag.  By amending the file as shown below will disable the auto-update prompt.

  1. Open/modify the following file: on the target system

    %ProgramData%\Freedom Scientific\ZoomText\[Version]\TestSupp.ini

    [version] in the path is a number equal to the currently installed version of the software eg. 2024
  1. In the TESTSUP.INI file you will need to amend the value of the relevant auto update flag under the INI section [test support].  Change the value after the equals sign from 1 to 0 then save the file to affect the change as per examples below.

 

ZoomText


[Test Support]
AutoCheckZoomTextUpdates=0


Fusion

[Test Support]
AutoCheckFusionUpdates=0




    • Related Articles

    • ZoomText - Disable auto-update

      Problem A customer for technical reasons does not want to allow their software to update; for example when their license does not support the latest version. An organisation which has managed PCs wish to control the update behavoiur of their ...

    • Freedom Scientific - Tandem December update for JAWS/Fusion 2021

      Problem Some customers using version 2021 of Freedom Scientific JAWS/Fusion may find themselves unable to use Tandem Remote facility. Resolution The following is a late release to update the 2021 products primarily to allow communication using the ...

    • Freedom Scientific BLV products updates and upgrades

      Information This document describes how major version releases and maintenance updates are handled for Freedom Scientific BLV family or software products. Applies o JAWS ZoomText Fusion Upgrades • Freedom Scientific product major upgrades have a ...

    • FS General - Freedom Scientific software products update policy

      About This document describe how Freedom Scientific software updates, which are free and which are chargeable. Types of updates There are two main types of updates, see below. Major update Availability: Major updates are generally posted ...

    • JAWS - Disable JAWS automatic updates

      Problem A customer who does not have a current SMA would like to avoid their JAWS updating to prevent them updating to a version for which they do not have a license and therefore risk going into 40 minute demo mode. Resolution Note Method 1 may be ...