ZoomText – Take a screenshot of magnified view

Problem

A customer has a Technical Support isue regarding ZoomText and would like to take a screenshot of the magnified view they see to explain the problem.

Applies to

1. ZomText/Fusion 
   

Resolution

Below please see steps for creating ZoomText magnified screenshots.

 

1. Open ZoomText and the problem application or scenario and position the magnification so as to visually illustrate the problem.
   
2. Then press CONTROL+SHIFT+ALT+C to take a screenshot of the magnified view from ZoomText.
   
3. Opwn the email application normally used.
4. Then create a new email or reply to an existing email press control+V paste in the screenshot and then provide any explanatory text required, then end off the email.
   

Tip

If you have more than one screenshot to supply either include them in the email or save them into a Word document to send off as an attachment.

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