Internet
JAWS – Practice web navigation using Surfing The Internet With JAWS page
Problem A new JAWS user needs a safe place to practice navigating web pages. Applies to JAWS Fusion Resolution Freedom Scientific created the page called Surfing The Internet With JAWS to allow users to learn and practice web navigation skills!. The ...
JAWS - Website cookie consent and other pop-ups
Problem A customer has trouble interacting with a pop-up message from a website they are using. Applies to JAWS Fusion Resolution When browsing a web page JAWS analyses the page and organises the content into the virtual buffer as notional lines of ...
JAWS – Unable to exit toolbar in Chrome or Microsoft Edge.
Problem A customer after pressing ALT key to open the menu or examine other toolbar items in Google Chrome or Microsoft Edge is unable to get back to reading the current web page content without repeated actions of pressing the TAB key to regain ...
JAWS – Page contents change whilst reading a website
Problem A JAWS user encounters a web page that has dynamically changing content, such as a new ticker or other items that either cause JAWS to interrupt reading, disrupt the Virtual PC Cursor position on the page. Applies to JAWS Resolution To fix ...
JAWS – Prevent JAWS announcing regions of a web page
Problem A JAWS customer wishes to stop JAWS from verbalising different regions of a web page. Resolution Use the steps below to silence region announce or live region update announcements when browsing the web. Method 1 - Disable web page region ...
JAWS - What to do if JAWS is losing position of VPC in documents
Problem JAWS loses its position in web browser, email and Adobe PDF documents after switching away from them to another window. Detail For web browsing, email and PDF documents JAWS uses a mechanism known as Virtual PC Cursor (VPC) which is designed ...
JAWS - When an edit field appears to be inaccessible on a website
Problem A JAWS customer encounters an edit field on a website into which they are not able to enter data or JAWS does not enter forms mode. Note This approach has been observed to work for the DuoLingo language learning website in some of their ...
JAWS - Web app reserved hotkeys conflict
Problem A JAWS customers a web app whose hotkeys conflict with those used by JAWS. Resolution From JAWS version 2022.2204.20 a new hotkey is available JAWSKey+SHIFT+Z to disable Quick NAV hotkeys. When you wish to stop interacting with the web app ...
JAWS - Inaccessible website controls
Problem A customer using a commercial website encounters controls (typically date picker controls). Resolution JAWS is capable of interacting with Standard Windows Controls for date pickers. Most likely the cause of the issue is due to the site ...
JAWS – Unable to use Youtube online comments
Problem When using Youtube on Microsoft Edge or Google Chrome you are unable to enter comment. Affected products JAWS Fusion Detail When on a YouTube website one may navigation using quick keys E to move to edit fields or H to navigate headings. Then ...
JAWS - Multiple links are announced on the same line
Problem When using the arrow keys in a browser JAWS will speak more than one link on the same line rather than them being on individual lines. Resolution Open the browser you normally use and then press JAWSKey+F2 and select “Settings Centre” and ...
JAWS - What is Application Mode
Problem Whilst using JAWS with certain websites that have web based applications you may hear JAWS say “Application mode” being spoken. Applies to JAWS Fusion Resolution This indicates that JAWS has entered a state where it interacts with the web ...
JAWS - Gmail "Message body" spoken whilst navigating in message
Problem A JAWS customer is using the Gmail web interface in HTML mode, when they are editing a message to send arrow keys speak "message body" each time they are used. Resolution Users of JAWS 2022 should update to JAWS 2022.2207 (July update) to ...
Question mark symbol appears frequently in text from BBC website or newsletters
Problem A problem has been identified with content from the BBC website or email newsletters where in some circumstances the text is interposed with frequently question mark symbols which break up the reading flow. Affected products JAWS Details • ...