Problem
A JAWS/ZoomText/Fusion user wishes to to check the status of their ILM license online using FSActivate website.
Applies to
- JAWS/ZoomText/Fusion
Resolution
With the procedure below you can check the online status of your license, number of activations, allowed version, subscription period if required.
Using the keyboard
- Please visit the link: verify the number of activation keys
- Then enter your product serial number in the edit box and press ENTER or click the sumit button.
- The page will then respond with a table showing the status of the license. JAWS users may use CONTROL+ALT+LEFT/RIGHT arrow to browse through the information provided to verify the details.
Using a mouse
- Click the link to verify the number of activation keys
- Click the edit field and enter a product serial number, then click SUBMIT button.
- An authorization table showing details of the license will be displayed. Please check through the information to verify it is correct.|
License resets
If the activation count is shown as 0 on a single user license you may use the link Product Activation Count Reset Request on the same page to request a reset, normally this quick and automatic and will return the activation count to 3 keys. For multiuserand non-network license please contact Sight and Sound support for assistance on 01604 798 000 or email: supporrt@sightandsound.co.uk
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