FS Auth - Check ILM license status online

FS Auth - Check ILM license status online

Problem

A JAWS/ZoomText/Fusion user wishes to to check the status of their ILM license online using FSActivate website.

Applies to

  1. JAWS/ZoomText/Fusion


Resolution

With the procedure below you can check the online status of your license, number of activations, allowed version, subscription period if required.  

Using the keyboard

  1. Please visit the link:  verify the number of activation keys
  2. Then enter your product serial number in the edit box and press ENTER or click the sumit button.  
  3. The page will then respond with a table showing the status of the license.   JAWS users may use CONTROL+ALT+LEFT/RIGHT arrow to browse through the information provided to verify the details.


Using a mouse

  1. Click the link to verify the number of activation keys
  2. Click the edit field and enter a product serial number, then click SUBMIT button.
  3. An authorization table showing details of the license will be displayed.  Please check through the information to verify it is correct.|

License resets

If the activation count is shown as 0 on a single user license you may use the link  Product Activation Count Reset Request on the same page to request a reset, normally this quick and automatic and will return the activation count to 3 keys.  For multiuserand non-network license please contact Sight and Sound support for assistance on 01604 798 000 or email:  supporrt@sightandsound.co.uk