SensePlayer – Update firmware offline (using a USB drive or SD card media)

Problem

A customer wishes to update their SensePlayer offline using an attached USB stick or SD card.

Applies to

1. SensePlayer
   

Resolution

Using online firmware update feature is recommended for most users, however if this is not possible and you need to update offline please have the following items handy:

1. A blank USB stick or memory card.
2. A Windows PC to download and save the update onto
3. Then download the upate file using this link and save the resulting download onto a blank USB drive or SD card:
   https://hims-product.s3.ap-northeast-2.amazonaws.com/T90/firmware/en/T90_system_63348.bin

Important!

1. The SensePlayer update is a binary file with the extension .BIN some window installations may attempt to change the extension. If this happens rename the extension back to .BIN again.
   
2. Please do not attempt to extract the file, place it on the root of the blank USB or SD card media.

1. Please ensure the SensePlayer is charged to over 50 percent or is connected to power during the update process.
2. Connect the USB drive or SD card media that has the update binary file to the SensePlayer.
   
3. Then press HOME key and select Utilities > Upgrade SensePlayer Firmware.
   
4. Then press RIGHT ARROW key to select offline and press OK. The update process will begin, please be patient and do not press any buttons whilst the upgrade is in progress.  After a while the SensePlayer will automatically restart and bring the unit to the home screen.
   
5. To confirm the upgrade press MENU key whilst in the home menu to hear the new version number.

• Related Articles

• BrailleSense 6 - Update firmware offline (via USB or SD card)

  Problem A customer wishes to update their BrailleSense 6 but is unable to use the online update facility. Firmware Current firmware 2.1 Applies to HIMS BrailleSense 6 (H632B) HIMS BrailleSense 6 Mini (H620B) Detail In some cases customers may not be ...

• Update Polaris firmware offline

  Information Below are steps to update Polaris offline. These steps can be used for both Polaris and Polaris Mini notetakers. Note You must have an SD card or USB drive on which the binary update file has been placed before upgrading. Offline upgrade ...

• U2 - Update firmware offline (final release v 9.0)

  Problem A customer needs to update U2 device using offline process. Note This product is now EOL active development has ceased, firmware version 9.0 was the final software release. Please see BrailleSense 6 product information for details the current ...

• Senseplayer - Firmware 2.1 release notes

  About HIMS release firmware 2.1 for SensePlayer models 08/11/2023. Please see notes below for infomration about this release. Attention! This firmware has been superseded by a new update: please check release notes for firmware 2.2. Release Note for ...

• SensePlayer – Formatting flashdisk or SD card

  Problem A customer wishes to format the flashdisk to erase all data on it. Resolution The format option is in the Utilities menu, using this will erase all information on the SensePlayer flashdisk. The format option can also erase data on any SD card ...