BrailleSense 6 - Create screenshot, screen recording or logs

BrailleSense 6 - Create screenshot, screen recording or logs

Problem

A BrailleSense 6 user wishes to create logs or provide screenshots to help with a technical support problem.

Applies to

  1. BrailleSense 6

Resolution

Below are a number of utility commands a user may use commands designed to assist with a technical support problem.

Take a screen shot: 

Press F4-S
  1. It is saved in the “Music” folder, as that’s where general media is stored.
  2. A sub folder called “ScreenShots” is created, and each image is saved according to the date and time it was taken.

Create a screen recording

Press Start/stop Key: F4-R
  1. It is saved in the “Music” folder.
  2. A sub folder called “ScreenRecording” is created,

Create a system log and screen recording simultaneously.

Press Start/stop key: F4-L from the Main Menu.
  1. A zip file is automatically created containing both the log data and the screen recording.
  2. The zip file is saved to Flashdisk/logData.

Create a system log only.

Start/stop key: Backspace-Space-Enter-2-3-5-6 from the Main Menu.
  1. A log file is created and saved to Flashdisk/LogData, named according to the time and date it was created.

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