FS General - Freedom Scientific software products update policy

FS General - Freedom Scientific software products update policy

About

This document describe how Freedom Scientific software updates, which are free and which are chargeable. 


Types of updates

There are two main types of updates, see below.

Major update

Availability: Major updates are generally posted October/November.  Major updates are distributed via the auto-update mechanism and are offered to all users.  When major updates are offered the customer must decide if they have authorisation sufficient to run the major update version.  If in doubt the customer may decline the update until they are sure if their authorisation is sufficient.
Frequency:  Approximately every 12 months.


Maintenance Update

Availability: Free for all users whose authorisation matches the major release version.
Frequency: Approximately every eight weeks


Potential update issues

  1. Since Freedom Scientific offer update to next major version it is important to check that the new version being offered does not exceed the authorisation already installed on the computer.  If in doubt press escapee key to back out of the update process and check ILM Authorisation status or Dongle Authorisation status for information about your authorisation status.
  2. If a customer downloads a version greater than their license the product will run in demo mode before exiting after 40 minutes.  For assistance please contact Sight and Sound Technical Support by email support@sightandsound.co.uk or call 01604 798 000 for help with getting out of demo mode. 

Manual Downloads

For those manually updating please see download locations below.

JAWS


ZoomText


Fusion



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