Microsoft - Disability Answers Desk
Problem
a customer has a problem with either Windows or a Microsoft Office product relating to use with their Access Technology product
Resolution
Provided below are details for the Microsoft Disability Answers Desk which is a free service provided by Microsoft for clients with disabilities. The service is aimed primarily at domestic end users . For customers in an organisation or business an
Enterprise Disability Answers Desk is available too.
Contact by phone: 0800 026 0584
contact via web: https://support.microsoft.com/en-gb/answerdesk/accessibility

Note:
We have heard from customers that if you call in the morning, it will go a call centre based in India. If you call outside normal business hours from the UK the call will go to call centre in USA.
Related Articles
Ginger - Microsoft Word for Mac OS add-in support missing
Problem A customer does not find the Ginger Add in within Microsoft Word for Mac even though Ginger desktop app is installed. Resolution Ginger state on their page that Microsoft Word add-in support is forthcoming but do not provide a release date: ...
JAWS – Microsoft Teams scripts
Problem A customer is looking for better support of Microsoft Teams with JAWS Applies to JAWS and MS Teams About JAWS ships with a functional set of scripts for Teams which will be adequate for most users. For more advanced work users may wish to ...
ZoomText – New font smoothing support in 2024 with Microsoft Office
Problem A customer has a question regarding the newly introduced xFont smoothing support and compatibility Microsoft office versions. Affected products ZoomText Fusion Resolution Freedom Scientific have advised Office Version 2307 (Build 16626.20170) ...
Microsoft – Obtain the Microsoft Teams full version number
Problem A customer is having some problem related to Microsoft Teams for which Technical Support have requested full version information to support the query. Application The steps below may be useful when using Microsoft Teams with acccessibility ...
Microsoft – Creating Accessible Word documents
Problem You need to create an accessible Word document for users of screen readers to work with. Note Creating an accessible document will usually mean it is accessible to ZoomText and Fusion customers as well as any third party accessibility ...