Microsoft - Run Windows networking troubleshooter
Problem
A customer encounters problems connecting to a network on their computer running Windows.
Applies to
- Windows 10/11
Resolution
You can use the Windows automatic Network troubleshooter to see if it can help resolve the problem.
Windows 10
- Click Start > Settings > Network and Internet.
- Then choose Status from the left-hand menu.
- Then scroll down and select Network troubleshooter
- Follow the on-screen instructions to complete the process.
Windows 11
- Open Start and search then launch Troubleshooting Settings.
- Then choose Other Troubleshooters > Network and Internet and click Run button.
- Then follow the instructions to work through the troubleshooter
Other things to try
- Reset Windows IP settings
- Reinstall existing network driver
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