Microsoft - Reinstall current device driver
Problem
A Windows system device is not working as expected.
Resolution
- Below procedure allows you to reinstall the current device driver for a component if it has become non-functional. This sometimes will fix the problem.
- If the above fails it may then be necessary to try to update the driver via Device Manaer or obtain a driver from the manufacturer to install.
Steps
- Right click Start button, or press WindowsKey+X to open the special start menu, then select “Device Manager”.
- In Device Manager look through and open the relevant device category to reveal the affected driver. This may show a yellow exclamation mark or some other marking indicating it is not functioning properly.
- Right click the affected driver and choose “Uninstall” in the context menu and follow the prompts to uninstall. Do not check any checkbox to remove software unless you already have a copy of the driver software to reinstall.
- When uninstallation if complete restart the computer or click Action > Scan for hardware changes to trigger reinstallation.
- Then check the functionality of the driver to see if this fixes the issue.
Related Articles
Removing the ACPI battery driver to fix power/charging issues
Problem You are having problems with either charging or power your laptop with the internal battery. Resolution A power/battery can sometime be due to incorrectly installed Windows drivers for the battery component. You can try getting it to ...
JAWS - Refworks Citation Manager accessibility
Problem A JAWS customer needs to use Refworks but is having problems with accessibility. Detail The details provided here are related to discussion with Vispero regarding JAWS accessibility with the Refworks Citation Manager Word add-in. This ...
Disable driver updating in Windows 10/11
Information: Below are details to prevent Windows update a hardware driver for a specific component. This may be used to prevent Microsoft updating a hardware device with a bad Microsoft driver as can happen with wireless adaptors. Steps Windows 11 ...
Pearl camera not available in Openbook device selection dialogue
Problem Openbook 9.0.1768 and Pearl camera are installed but when you try to select "Camera" in the "Acquisition source" drop down, it is not showing. Resolution A number of causes may need to be addressed. Please check the items below before ...
JAWS – Accessibility driver error after update to Windows 11 24H2
Problem A JAWS user encounters an error display indicating that the Accessibility Driver is not properly installed after updating to Windows 11 to 24H2. Full error text below: The Freedom Scientific Accessibility display driver is not properly ...