Onyx Pro - software does not luanch after updating to Windows 11 22H2
Problem
Customers may experience problems launching the Onyx Pro software after updating to Windows 11 22H2. Instead customers may observe black windows popping up instead.
Resolution
This is a known consequence of updating to Windows 11 22H2 the version 6.2 released 19/12/2022 linked below is should fix the issue when installed.
Note
If after installing the latest software the OCR feature does not work please try opening Settings, then change voice and try again to make it work.
Related Articles
Disable driver updating in Windows 10/11
Information: Below are details to prevent Windows update a hardware driver for a specific component. This may be used to prevent Microsoft updating a hardware device with a bad Microsoft driver as can happen with wireless adaptors. Steps Windows 11 ...Microsoft - Applications fail to launch after install June 2022 security update
Problem After installing security update KB5014697 applications do not run anymore. Affected apps • Dragon 15 • Kurzweil 1000 • ZoomText • MindView Any other apps that use NET 3.5 Framework components Resolution Open Start menu and search "Control ...Block update to Windows 11
Problem You wish to block Windows 11 on a home or student PC. Note These instructions only apply to domestic computers not used within a managed network or Home versions. Resolution Open Regedit and then navigate to the following location: ...Pro Study online version replaces installed software (June 2022)
Information The developers Pro Study have announced a major change to the way their software solution is offered to their customers. Below is there announcement with details of how it affects their users Announcement Pro-Study Online replaces the ...OxSight Onyx user guide
Problem An OxSight Onyx customer needs to access the user guide. Resolution Please see attachment link below for user guide.