Topaz PHD - Unit reset procedure

Topaz PHD - Unit reset procedure

Problem

A user of a Topaz PHD magnifier is encountering a problem operatingb their unit.


Applies to

  1. Topaz PHD

Resolution

Preess the green Power button to turn on the Topaz PHD, if the green light lights press and hold the keys below below for 10 seconds to attempted a reset:

  • Black ADVANCED button
  • Red FREEZE FRAME button
  • Orange FIND button




Next steps

If the unit fails to power on or fails to respond to reset, please call our support line on 01604 798 000 or email support@sightandsound.co.uk for further help.

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