TSS - TSS license manager does not work from within Microsoft Word

TSS - TSS license manager does not work from within Microsoft Word

Problem

When attmepting to authorise TSS software you may in secure environments encounter problems whilst trying to activate the TSS software from within Microsoft Word.   The process either does not work at all or posts an error message before completing. 

Applies to

  1. TSS

Resolution

You can run the Viewplus license manager directly from the Windows Start menu instead as Administrator to provide sufficient access for it to work properly.

  1. Open Start menu and search VP then right click the result VP License Manager.
  2. Then select Run As Administrator in the context menu to start the license manager module.  The Viewplus license manager for TSS software will then open.
  3. From here you may need to enter registration information and choose an activation method.

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