Troubleshooting
Mac OS - Trashed files do not empty
Problem When A Mac user tries to empty their trash store. Either the trash fails to empty so there are always items left there or the operation produces error message. Applies to Macbook Mac Resolution You can force delete of trash files if there was ...
Mac OS – Check if user can administer their Mac
Problem A customer is unable to install or modify settings in Mac OS and needs to check if they have the correct permission. Resolution Users can generally be set up as able to administer their Mac os be set up with limited access. If the Mac in ...
Mac OS – Repair disk permissions
Problem A customer is experiencing some problems with their Mac which may be the result of faulty disk permissions. Resolution Click Finder icon on the dock. Click Applications in the Finder side bar. Then open Utilities > Disk Utility. Then click ...