Power
Envision – Using BeMyEyes with Envision
Problem An Envision user wishes to know if the Envision glasses are compatible with the BeMyEyes app. Applies to Envision glasses Resolution Currently the Envision glasses are not compatible with the BeMyEyes service in November 2025. However ...
Envision – Attach Envision to glasses frame
Problem A user has Envision and needs to attach the main unit to glasses frame. Applies to Envision glasses Resolution The glasses frames and the envision camera body are packed separately, they must be attached to one another before using Envision ...
Envision – Battery care and troubleshooting FAQ
Problem An Envision customer is encounters unusual behaviour or other problems related to the internal battery within the Envision unit. Resolution Please refer to the information below provided by Envision developes to help troubleshoot issues and ...
Envision - Tips tips to improve performance
Problem The Envision glasses do not work as expected and results poor. Applies to Envision glasses Resolution Below are some tips for getting the best performance out of the Envision glasses. Make sure the Envision Glasses are on the latest version ...
Envision - Unable to pair Envision glasses using Bluetooth
Problem You are unable to connect and pair Envision glassses with your mobile device. Applies to Envision glasses Resolution Open the menus and go to “Help” and within that menu you'll find the option 'Reset Device' as the very last one. Then double ...
Envision - Connect to Wi-Fi networking
Problem An Envision glasses user wishes to connect their device to a wireless network. Applies to Envision glasses Resolution Instructions for connecting to Wi-Fi using Envision mobile app method. Open the Envision app on your phone. Navigate to the ...