FS Support
FS General – Early Adopter Program (EAP)
Problem A customer wishes to know what the Early Adopter Program dialogue is for in Freedom Scientific products JAWS/ZoomText/Fusion and how to enable it. Applies to JAWS ZoomText Fusion Resolution The Early Adopter Program is a way to opt-in for an ...
FS Support - Enable dump controls for gathering enhanced crash data
Problem A customer using a Freedom Scientific product JAWS/ZoomText/Fusion software has a problem that involves a crash they need to gather enhanced data for. Resolution These steps require that the customer download MSDumpControls from the following ...
FS Support - Using tools to gather diagnostic logs (JAWS/ZoomText/Fusion)
Problem A customer may be having problems with their Freedom Scientific BLV product JAWS/ZoomText/Fusion and may wish to produce logs from the system to provide Sight & Sound Technical Support diagnostic information about the problem. Applies to: ...