Apple – How to take a screenshot on IOS devices

Apple – How to take a screenshot on IOS devices

Problem

You need to take a screenshot of an application to illustrate a technical support issue you are encountering.

Resolution

Please choose the method appropriate to the IOS device being used.  When the screenshot is create please send to Technical Supporrt email support@sightandsound.co.uk or reply to an existing ticket.

Apple iPhone/iPad with home button

  1. Unlock the device as normal.
  2. Then press Power and Home buttons together.

Apple iPhone without Home button

  1. Unlockk the device as normal.
  2. Then press Power and Volume Up together. 

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