Android – Take screenshot on Android devices

Android – Take screenshot on Android devices

Problem

You need to take a screenshot in order to illustrate a technical support issue you are experiencing.

Applies to

  1. Kapsys SmartVision
  2. other Android phones

Resolution

Please use the steps below.  Once the screenshot has been create please email to Technical support at support@sightandsound.co.uk or reply to an existing ticket email.

Android phone

  1. Unock the device as normal.
  2. Pres Power and Volume Down keys together.

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