JAWS – Take a screenshot in Windows

JAWS – Take a screenshot in Windows

Problem

A JAWS user wishes to take a screenshot from their system in order obtain help from Sight & Sound  technical support for a problem.

Applies to

  1. JAWS

Resolution

Before carrying out the below steps set up the screen to illustrate the problem you are having.  

  1. Press SHIFT+WINDOWS+S
  2. Then press TAB to reach Snipping Area drop down and press ALT+DOWN ARROW.
  3. Press UP/DOWN ARROW to find the option Full Screen then press ENTER.
  4. Then screen shot will be taken
  5. Then open a reply to support and enter any supporting text for the problem.
  6. Then press CONTROL+V to paste in the screenshot and send the email to support@sightandsound.co.uk.


Idea
Tip
You can also press PRINTSCREEN key to take a full screen shot.

    • Related Articles

    • Android – Take screenshot on Android devices

      Problem You need to take a screenshot in order to illustrate a technical support issue you are experiencing. Applies to Kapsys SmartVision other Android phones Resolution Please use the steps below. Once the screenshot has been create please email to ...
    • Microsoft – Take a screenshot on Windows 10/11

      Problem A customer needs to take a screenshot to provide further information for support. Resolution Navigate to the screen that you wish to take a picture of. Click Start menu and search and launch Snipping Tool. In the Snipping tool window choose ...
    • Freedom Scientific - ARM64 architeecture support in JAWS/ZoomText/Fusion

      Problem A customer would like to know if Freedom Scientific products JAWS/ZoomText/Fusion work on ARM64 architecture PCs and laptops. Applies to JAWS/ZoomText/Fusion Resolution Windows ARM64 is a new process architecture supported by Microsoft for ...
    • Apple – How to take a screenshot on IOS devices

      Problem You need to take a screenshot of an application to illustrate a technical support issue you are encountering. Resolution Please choose the method appropriate to the IOS device being used. When the screenshot is create please send to Technical ...
    • ZoomText – Take a screenshot of magnified view

      Problem A customer has a Technical Support isue regarding ZoomText and would like to take a screenshot of the magnified view they see to explain the problem. Applies to ZomText/Fusion Resolution Below please see steps for creating ZoomText magnified ...