HP 2710 always shows busy message

HP 2710 always shows busy message

Problem:

The HP printer is not accepting print jobs and the error display indicates it is busy.

Resolution:

HP 2710 does not print produces busy error message.

Method 1: Reset printer

  1. Turn the printer on, if it is not already on.
  2. Wait until the printer is idle and silent before you continue.
  3. With the printer turned on, disconnect the power cord from the rear of the printer.
  4. Unplug the power cord from the wall outlet.
  5. Wait at least 60 seconds.
  6. Plug the power cord back into the wall outlet.
    NOTE: HP recommends connecting the printer power cord directly to the wall outlet.
  7. Reconnect the power cord to the rear of the printer.
  8. Turn on the printer, if it does not automatically turn on.
  9. Check for busy status, do a test print.

Method 2: Uninstall/reinstall printer driver (requires USB cable)

  1. Right click Start button and select Apps and Features.
  2. In the list select the HP 2710 installation, then click "Uninstall" to remove it.
  3. In Windows search for "Printers and scanners" and open it.
  4. In the "Printers and scanners" look for your HP printer. If you see it listed click on it and choose ‘Delete’ or ‘Remove Device’.
  5. Open up the run command with the “Windows key + R” and enter the command below and click "OK":
printui.exe /s

(Note: there is a space in between “printui.exe” and “/s”)
6. Restart the computer and download the
HP Easy Start software
10. Run the installer to install the printer drivers.

    • Related Articles

    • HP 2710 common issues

      Information Use below links to find answers to common issues. Wi-Fi setup If setup via HP Smart is not working you can try downloading the HP Easy Start software. After downloading run the installer and follow the instructions which will include ...

    • HP Probook boot error 3F0

      Problem When starting an HP Probook laptop you see a message indicating that there has been a boot error with code 3F0 displayed on screen. Models which may be affected HP Probook 440 G6 Note It is likely that other Probook models can be treated in a ...

    • Microsoft - Reinstall current device driver

      Problem A Windows system device is not working as expected. Resolution Below procedure allows you to reinstall the current device driver for a component if it has become non-functional. This sometimes will fix the problem. If the above fails it may ...

    • HP Deskjet 2700 series print speed is slow

      Problem Printing on HP 2700 series printers is slow. Affected products • HP Deskjet 2710 • HP Deskjet 2710e Resolution Below resolutions may help improve printe speed. Method 1: Reset the printer Reset the printer to recover from printer errors or ...

    • Duplex printing for Canon TS-3555

      Problem You wish to use double-side printing for documents. Then Canon TS-3555 and other similar models are capable of this but the duplex operation is manual and require the user to turn over the sheet and re-load to print the opposite side. ...