Information
Below is a list of HP battery fault codes, others may exist not listed here.
Fault codes
- 602: If Secondary (external) Battery (602) appears in the alert message, it means the measured storage capacity of the secondary (external) battery is less than 25% of the original storage capacity. The number “602” denotes the associated error code that is recorded in the system log.
- 603: Battery not present – Primary battery is not detected by the detected by the test.
- 604: Battery Charge Level Error – The test cannot determine the correct charge level of the primary battery.
- 605: AC Adapter Error – The test indicates that the battery is not receiving a charge.
- 605: Battery Counterfeit Check Error (605) – A non-HP battery was detected. If you purchased the battery from a reseller, contact HP.
- 607: Primary (internal) Battery is Weak with Low temperature.
- 608: Secondary (internal) Battery is Weak with Low temperature.