Mac OS - Helpful video links

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• Apple – VoiceOver Mac OS resources

  Problem A Mac user needs to locate help resources for VoiceOver screen reader for Mac OS. Applies to VoiceOver (Mac OS) Note: The documentation provided here is intedned as courtesy for user's of Braille and other products sold by Sight and Sound ...

• Mac OS - Take a screenshot

  Problem A Mac user needs to create a screenshot to help with regard to a technical support issue they are encountering. Applies to Mac OS Resolution Taking a screenshot can be a helpful way of explaining an issue to Technical Support. The procedure ...

• Mac OS – Save FileVault recovery key

  Problem Your Mac has updated to Mac OS Tahoe which has enabled FileVault, you wish to be able to locate the recovery key. Applies to Mac OS Tahoe (2026) Resolution From Mac OS Tahoe and later Apple automatically enables FileVault a security feature ...

• Apple - Check Mac OS version

  Problem In order to support troubleshooting the Mac OS version number needs to be obtained and provided to Technical Support. Applies to Mac OS Resolution Note Due to changes in Mac OS UI a new set of instructions are provided to obtain version info. ...

• Mac OS - Versions by year

  Problem You wish to check whether a Mac OS version is compatible with a specific Mac model or to check what year a version was released. Resolution Provided below are a list of the major version releases of Mac OS with links. Clicking each link will ...