Mac OS - Helpful video links

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• Apple - Check Mac OS version

  Problem In order to support troubleshooting the Mac OS version number needs to be obtained and provided to Technical Support. Applies to Mac OS Resolution Note Due to changes in Mac OS UI a new set of instructions are provided to obtain version info. ...

• Apple - Change Mac OS login password

  Problem A Apple Mac user wishes to change their current logon password. Applies to Mac OS Resolution Macs shipped fom Sight & Sound with applications installed by our workshop will have been shipped with a four digit password. A customer after ...

• Mac OS – Control update behaviour

  Problem A Mac user would like to be in control of how and when the Mac OS operating system is updated to preserve software compatibility. Resolution Under default settings Mac OS will push major updates and interim security updates. In some ...

• Mac OS - Factory reset

  Problem A Macbook user needs to factory reset their device running Mac OS to fix a technical problem with the device. Appliers to Mac OS Resolution Depending on the version of Mac OS your machine is using you may need to restore in the following ways ...

• Apple - Boot into Mac OS safe mode

  Problem A Mac user experiences a problem with their computer and wish to try running in safe mode to isolate the problem furher. Applies to Mac desktop and laptops Resolution One can run the Mac OS operating system in Safe Mode to identify if any ...