MBT – Unable to connect to WiFi network

MBT – Unable to connect to WiFi network

Problem

When entering network connections to join a WiFi netowk from the Mountbatten MBT Braille keyboard or USB QWERTY key the credentials are rejected as invalid even though they are checked and verified a valid

Applies to

  1. Mountbatten (MBT)

Resolution

  1. Before proceeding please double check the network credentials for any errors by verifying information from the connected WiFi router or with the System Administrator.
  2. If subsequent attempts to connect using Braille keyboard and a connected USB QWERTY keyboard use the workaround steps below to create a network credentials text file: 

Require items

  1. Desktop computer
  2. USB memory drive

  1. On a desktop computer create a text file called MBT_Network.txt with the following text inside:

    Network=AAAAA
    Password=BBBBB

    (replace AAAAA your network ID and BBBBB with your Wi-Fi password.)

  2. Save the file to the USB memory drive.
  3. Then plug in the USB memory drive into the left side USB socket on MBT unit.
  4. Then press MENU key and navigate to  WiFi settings option. 
  5. Then select the option Read network credentials from file. MBT will then read the data from the USB memory drive and save it.

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