Microsoft – Create a System Information file

Microsoft – Create a System Information file

Problem

You have a computer problem and need to provide more details about a system.

 Applies to

  1. Microsoft Windows

Resolution

A System Information file can be a convenient way to transmit a useful amount of information for analysis.

  1. Open Start and search System Information and run the app.
  2. Then choose File > Save and save a copy of the report.
  3. Please then send the report as an attachment.


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