Microsoft – Create a System Information file
Problem
You have a computer problem and need to provide more details
about a system.
Applies to
- Microsoft Windows
Resolution
A System Information file can be a convenient way to
transmit a useful amount of information for analysis.
- Open Start and search System Information and run the app.
- Then choose File > Save and save a copy of the report.
- Please then send the report as an attachment.
Related Articles
JAWS – Using Windows File Explorer
Problem A JAWS/ZoomText/Fusion user who uses the keyboard wishes to know how to become more efficient using File Explorer. Applies to JAWS and File Explorer Resolution The information below may help users to navigate more quickly by using certain ...
Microsoft - Set Windows Explorer to show system file extensions
Problem By default Windows will not display file extensions. You can change this default to reveal these which may help with troubleshooting is just for general preference. Resolution Windows 10 Open Windows Explorer by clicking Start > Documents or ...
JAWS - Quickly read file date and type information in Windows
Problem Whilst browsing files in Windows Explorer you wish to know the file date and type properties without having to open the Properties window. Resolution This solution requires two stages, however the first only needs to be done once: Setting ...
JAWS - Run in default mode to troubleshoot problems
Problem A customer has a JAWS problem where the software is not working as expected. Applies to JAWS Resolution A common technique for establishing if user settings are the cause of the problem one may attempt to run JAWS in default mode to see if ...
Microsoft – Uninstall a Windows update
Problem A user wishes to uninstall a recent Windows update in order to resolve a problem with their Windows system. Applies to Windows 11 Resolution To uninstall a Windows update you must have an administrator level login. Depending on who controls ...