Mountbatten - Check firmware version

Mountbatten - Check firmware version

Problem

In the course of troubleshooting problems with a Mountbatten or Mountbatten Whisper you need to establish the firmware version running on the affected unit.


Applies to

  1. Mountbatten

Resolution

Please use the steps below to carrying out a check for firmware version:

  1. Please ensure that command mode has been turned using the hotkey NEWLINE+ SPACE + TAB + BACKTAB.
  2. Press command key
  3. Then enter the command: VER
  4. Then press ENTER key to hear the firmware version number. Please have the customer/end user provide this information so that the version can be checked to see if it is the latest available.

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